Privacy Policy

1. Scope of this policy

This Privacy Policy applies to information collected through signaturewebstudio.store and communications connected with social-media campaign enquiries submitted through this website. Signature Web Studio is referred to as “we,” “us” or “our.”

2. Information we collect

When you request a package or contact us, we may collect:

• Your name, email address and telephone number.
• Your public social-media profile, channel link or handle.
• Your selected package, preferred platforms and campaign goals.
• Information you voluntarily include in your message.
• Basic technical and referral information such as the landing page, referrer and campaign parameters included in the page URL.

If an order proceeds, we may also collect the business, billing and transaction information reasonably required to prepare an order confirmation, receive payment and provide the agreed service. Payment providers process card or banking information under their own privacy terms; we do not intend to collect complete payment-card details through this website form.

3. How we use information

We use information to:

• Review and respond to package requests.
• Recommend, quote, confirm and provide requested services.
• Communicate about campaign timing, scope and support.
• Maintain security, prevent spam and protect our website.
• Understand how enquiries reach us and improve our services.
• Maintain appropriate business, tax and transaction records.
• Comply with applicable legal obligations and resolve disputes.

We do not sell the personal information submitted through our package-request form.

4. How information is shared

We may share information only as reasonably necessary with team members and service providers supporting website hosting, email, payments, customer communication, security, campaign fulfilment or professional advice. Those parties are expected to handle information for the relevant service and subject to appropriate obligations.

We may also disclose information when required by law, to respond to lawful requests, to protect rights or safety, or in connection with a business reorganisation. Public profile information may be reviewed on the relevant social platform to assess or provide the requested campaign.

Instagram and Facebook are services of Meta Platforms, Inc. TikTok and YouTube operate under their respective providers. Their handling of information is governed by their own privacy policies. Signature Web Studio is an independent service provider and is not affiliated with or endorsed by those platforms.

5. Cookies, storage and tracking

This packaged website uses session storage required for form security and local browser storage to remember your cookie preference. No optional analytics or advertising scripts are included by default.

If analytics, advertising pixels or additional cookies are added after deployment, this policy and the cookie-choice interface should be updated before those technologies are enabled. Campaign parameters present in the page URL may be submitted with an enquiry so we can understand which campaign led to the request.

6. Retention and security

We retain information for only as long as reasonably necessary for the purposes described above, including customer support, recordkeeping, legal compliance and dispute resolution. Retention periods may vary according to the type of record and applicable requirements.

We use reasonable administrative and technical safeguards intended to protect information. However, no website, email system or Internet transmission can be guaranteed completely secure. Please avoid sending confidential credentials or unnecessary sensitive information.

7. Your choices and rights

Depending on your location, you may have rights to request access, correction or deletion of personal information, restrict or object to certain processing, or withdraw consent. These rights may be subject to legal exceptions and recordkeeping requirements.

You may ask us to stop promotional communications at any time. Service and transaction messages may still be sent when necessary to respond to a request or complete an order.

8. Children’s privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided information, contact us so we can review the request.

9. Changes to this policy

We may update this policy when our practices, services or legal requirements change. The updated version will be posted on this page with a revised “Last updated” date.

10. Contact us

For a privacy question or request, contact:

Signature Web Studio
110 E Houston Street, 7th Floor #35
San Antonio, TX 78205
USA
info@signaturewebstudio.com
+1 210 526 2722